What is stakeholder analysis?

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A Business Analyst (BA) is the bridge between the business side and the technical side, making sure both groups understand each other and stay aligned. Clear communication is the BA’s superpower, and here’s how they make it happen:

A Business Analyst (BA) plays a critical role in supporting testing and quality assurance (QA) throughout the software development lifecycle. Their involvement helps ensure that the product meets business requirements, user expectations, and quality standards. Here’s how a Business Analyst can support testing and QA

Stakeholder analysis is the process of identifying and evaluating individuals, groups, or organizations that have an interest in, are affected by, or can influence a project, policy, or decision. It is a key component of project management, strategic planning, and change management.

Purpose of Stakeholder Analysis:

  • Understand who the stakeholders are.

  • Determine their interests, influence, and impact on the project.

  • Identify potential risks, conflicts, or support.

  • Develop strategies to communicate and engage effectively with each stakeholder.


Steps in Stakeholder Analysis:

  1. Identify Stakeholders
    List all individuals and groups affected by or involved in the project (e.g., customers, employees, regulators, investors).

  2. Assess Stakeholder Interests and Influence
    Determine what each stakeholder cares about and how much power or influence they have over the project’s success.

  3. Prioritize Stakeholders
    Use tools like a power-interest grid to categorize stakeholders based on their level of influence and interest.

  4. Develop Engagement Strategies
    Plan how to manage and communicate with each stakeholder group to maintain support and mitigate opposition.


Common Tools:

  • Power-Interest Grid

  • Stakeholder Maps

  • Influence/Impact Matrix

  • RACI Matrix (for role assignments: Responsible, Accountable, Consulted, Informed)


Benefits:

  • Reduces risk of conflict or project failure

  • Improves communication and stakeholder satisfaction

  • Enhances project alignment with organizational or community goals

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